How do I Process a Payment Using a Stored Credit Card?

To process a payment for a reservation for a customer that has a stored credit card on file:

Customer credit cards are safely stored via Stripe. If they are a returning customer and wish to use a credit card they had previously used to settle an invoice, their credit card will be found under the On File Credit Card payment option.

To select this payment option in an outstanding invoice: Select the green settle button. In the Payment Type Field, use the scroll bar to scroll to the On File Credit Card payment type which will display the last four digits of the credit card previously used. 

Then select the Make Payment button to complete the transaction. 

You are not able to edit stored credit card information at this time (ex. update the expiration date) for more information on this topic, read the help article: How do I Update or Delete a Stored Credit Card?

If you have additional questions regarding this process, please contact us at [email protected] and we'll gladly assist you with any questions!

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