What does "Automatically for online" mean?

The Automatically for online? feature allows parks the ability collect the entire invoice amount at the time the guest completes their online reservation. To turn this feature on, navigate to the campground settings, select the Payment tab, check the box next to "Automatically for online?", and then scroll to the bottom of the page and press "Save".

Why we created this feature: We created this feature to allow campgrounds flexibility in how they decide to collect funds from online reservations. Whichever way a campground decides to collect funds when a guest places an online reservation is entirely up to that campground; however we do see a few different reasoning behind each choice. Some campgrounds prefer to know that if an online reservation has come in, it's been paid in its entirety and they do not have to worry about collecting payment upon guest arrival - this has also shown to encourage better communication from guests around cancellations, these campgrounds would want to check "Automatically for online?". While, we see other parks prefer to collect a deposit when an online reservation is made as a way to encourage interaction with their guests upon arrival and/or to allow a bit more flexibility around cancellations during their busy seasons where they may see more cancellations, these campgrounds would want to set a deposit in the Deposits tab. Neither choice is etched in stone and can be adjusted throughout the season depending on what makes the most sense at the time.

Note: To learn how to set up a deposit, click here.

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