How do I charge for additional guests, pets, or vehicles?
If you want to charge for additional guests (adults and/or children), pets, or vehicles on a reservation, there are a couple of different ways of doing so depending on your need. This article will go over how to do so for the whole campground. If you'd like to set these charges up for specific site types, you can read about how to do so here.
*Please note, the following fields will show as "reservation extras" on reports.
If you have a maximum that you'd like to set for guests, pets or vehicles, you can read about how to do so here.
If you want to set this additional charge for the whole campground, meaning all of your sites, below are the steps to do so.
First, you'll want to go into your campground settings, to the reservations tab, then scroll to where you see "add-on guest pricing."
Then for each option, you will have a couple options for how you want to charge. By clicking into the field that states "compare function" a drop down menu will appear with three options "greater-than," "equals-to," and "less-than."
Greater-than: Any more than the number entered in the next field will be charged "$x.xx" per night.
Example: Below you can see I have greater-than 2 pets, $15.00 per night. Therefore, if John Doe brings 3 pets and stays for 2 nights, he will be charged $30.00, which is $15.00 for the two nights for the one additional pet.
Equals-to: Any number that equals the number entered in the field will be charged "$x.xx" per night.
Example: Below you can see I have equals-to 1 child, $10.00 per night. Therefore if Sally brings 1 child and stays for 3 nights, she will be charged $30.00, which is $10.00 for the three nights for bringing at least one child.
*Please note, that if a camper brings more than the set equals to, they will not be charged anything additional. Equals to is best used when wanting to charge for someone bringing less than the minimum amount of people. Note the difference in the two screenshots below, when changing the amount of children during a manual reservation.
Less-than: Any number than is less than the number entered in the field will be charged "$x.xx" per night.
Example: Below you can see I have less-than 3 adults, $5.00 per night. Therefore, if Jane Doe brings 2 adults and stays for 2 nights, she will be charged $10.00, which is equal to the two nights is bringing less than the set amount of adults.
You can also combine adults and children and make them "occupants." You do this by selecting the setting that says "treat as occupants."
To charge additional for vehicles, you scroll a little farther on the reservations tab to find the vehicles section.
First, you will want to select the "restrict vehicles" setting. This is also where you can set the maximum number of vehicles. *Please note the fine print below the maximum field that states, employees can still book manual reservations with a higher number of vehicles.
The vehicle section has all the same fields as occupants and pets, "greater-than," "equal-to," and "less-than."
*Be sure to hit save at the bottom of the page after any changes are made!