Platform 2.0 - How to add a new user

You are able to manage who has access to your campground(s) and what role they are assigned. Only users with the "Owner" role are able to add new users.

Click General Settings at the bottom of the left menu:

Click on Organization next:

This brings you to the Campgrounds / Users view. Click on Users to see the list of users in your campground. To add a new user, click the Add User button:

Once you click the "add" button, a window will appear on the right side of the screen:

Enter the user's email address. It must be a valid email address as part of the process will require they validate the email address. Select their organization role to indicate the level of access they will have. You can read more about the different roles here. Select the campground(s) they should have access to and then click Save.

They will not show up in your list of users until they complete the sign up process.

Direct them to https://app.campgroundreservations.com so they can complete the sign up process.

They need to click the Proceed to SSO button:

This takes them to the Sign In | Create Account screen. If they have already created a user login within the Good Sam ecosystem, they will need to user their existing password to login.

If they do not already have a user, they will be prompted to create an account. They simply follow the prompts to complete the process:

Once they successfully login for the first time, it will show them on the user list.

If you have any questions, need clarification or have issues setting up a new user, please reach out at [email protected] and we can help.