Rate Configuration

Rate configuration begins with setting a base nightly rate. From there, you can create duration discounts for longer stays. For example, if you set a discount for stays longer than 6 nights and a guest books a 10-night stay, the discount will automatically apply to all 10 nights.

You can further customize your rates by setting different prices for specific days of the week, creating seasonal rates, and applying discounts based on the length of a guest’s stay. This gives you greater flexibility when building your rate strategy while ensuring guests receive the best available rate for their stay.

Now, let’s walk through how to configure your rates!

Setting Up Rates

Within each Site Type the Nightly Rate is set under the “Basic Rates” section. Edit the Site Type, click on “Rates” and then click the “Add Basic Rate” button:

The window to enter Basic Rate slides out from the right where you enter the nightly rate:

To set rates for specific days of the week, turn on the toggle to display additional fields where you can adjust daily rates or set a minimum-night requirement.

You can click the “Fill with night rate” option to assign the Basic rate to all days to quickly fill in rates and then change the ones that are different.

Under the “Seasons & Rates” section, the default basic rate will show as “Rest of the year.” You can expand to see the day of week rates.

Duration Discounts: Setting Discounts for Longer Stays

If you discount your regular nightly rate when a guest stays over a certain number of nights, such as a weekly or monthly rate, you can set up Duration Discounts.

When in Rates for the Site Type, click the “Add Duration Discount” button in the Duration Discounts section:

The window to set a discount will open on the right. Enter the number of nights that the discount will apply to starting from the night after the number of nights you specify.

For example, if you want to offer a discount for stays a week or longer, enter “6” in the “More Than” field. This indicates that for any reservations longer than 6 nights, the discount will be applied to all nights of the stay.

With the following configuration, someone who books a week will get a 10% discount on the nightly rate set. If a guest books 30 nights, they will get a 15% discount. If you have different nightly rates, the discount is applied to the individual nightly rate within the date range.

Seasons 

You can set a different nightly rate during various time periods that will be applied. This is used when you have different rates for holidays and/or peak season versus low season and other periods where you have different rates.

To add a season, click the “Add New Season” button. The window will open on the right where you enter the season’s name, select the dates and enter the Night Rate for this period. You may also set specific rates for each day of the week.

Once you save, the season will be listed under the Seasons & Rates section.

Disclaimer: Changing rates mid-season will not automatically update existing reservations booked at the previous rate. However, making any edits to an existing reservation will automatically recalculate the reservation using the new rates.

Need more help?

If you have any questions or want clarification on the rate set up, please reach out at [email protected] and we can review it with you.