Platform 2.0 - Reports Overview

The Reports page gives you a snapshot of your campground’s daily and historical activity, from who’s checking in to what sites are vacant. This overview walks you through the main dashboard and how to filter data by date.

🧭 Where to Find It

From your main dashboard, click on Reports in the left-hand menu:

This opens your reports landing page. By default, it shows data for today.

🔍 Filtering by Date

Use the Date Range picker to choose a specific day, week, or custom period. Click Apply when you have the desired date range and the Report page will refresh with date range:

📊 What You Can See

Depending on the date range and user role you have, you will see different key information on the screen.

Check In: Shows how many guests are scheduled to check in along with how many have already been checked in for selected period. Clickable to get to detailed Check In report.
Check Out: Shows how many guests are scheduled to check out along with how many have already been checked out for selected period. Clickable to get to detailed Check Out report.
Pending requests: Any reservations waiting for action such as a new reservation request or change request from a guest. This only shows when looking at the current day (Today). If there are Pending Requests, it will be clickable to take you to the Reservations view showing any that have requests.
Reservations created: Shows how many reservations were made during your selected period. It also shows average length of reservations within that period and how many cancellations.
Vacant Sites: Shows how many sites for a single day are vacant with the percentage of total sites. It only shows when viewing a single day.
**Revenue net: Sum of All Payments minus taxes, minus refunds, minus Stripe fees for the selected period. Clickable to go to Revenue and Taxes report.
**Balance: Sum of All Payments minus refunds for the selected period. Clickable to go to Balance by Date Range report.

💡 If you're checking on availability or prepping for the day's arrivals, use the single-day view.

** Currently this shows "Revenue planned." This is changing very soon to "Revenue net."

** Currently the "Revenue net" and "Balance" numbers are displayed to all users. This is changing to only show those numbers and reports to the Owner, Manager and Bookkeeper roles.

If you have any questions or want clarification on Reports, please reach out at [email protected] and we can review it with you.