Campground Booking Knowledge Base
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Platform 2.0

  • Can I extend a reservation if the site is already booked by someone else?
  • Can I hide pricing from the guest portal until after site selection? (2.0)
  • Can I mark a reservation as “paid outside the system"?
  • Can I put a hold on a site without creating a reservation?
  • Can I require guests to agree to terms before booking? (2.0)
  • Can I undo a cancel fee?
  • Can I undo a cancelled reservation?
  • Getting a head start - Setting up Stripe
  • How Do I Change Sites from the Dashboard?
  • How do I change the look of my guest portal? (2.0)
  • How do I change the Site Type on a Site?
  • How do I check if a guest has multiple reservations with us?
  • How to Add a Discount to Existing Reservation
  • How to Block a Site
  • How to contact stripe
  • How to Edit a Reservation
  • How to Find a Products & Services Invoice (No Reservation)
  • How to help a camper locate their Good Sam Membership ID
  • How to Refund Payments on a Reservation (2.0)
  • How to Resend a Reservation Confirmation Email
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Categories

  • Dashboard
  • Good Sam
  • Guest Portal
  • Platform 2.0
  • Refunds
  • Release Notifications
  • Troubleshooting
  • Emails
  • Guest Accounts
  • Invoicing
  • Onboarding
  • Rates
  • Reports
  • Reservations
  • Settings
  • Sites
  • Stripe
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